Chatter: Your Personalized Banking Connection

There are two simple ways to find Chatter:

From your computer:
Click on the "Chat Now" icon located at the bottom right-hand corner of any page on our website.

From your mobile device:
You can download the Chatter app from either the Apple® App Store or Google Play™ store using the official links provided above. Alternatively, you can search for "Chatter" in your app store to find and download the app.
 

Chatter is here to assist you with any questions you may have. Whether it's a quick inquiry or a more complex matter, Chatter is your go-to for getting prompt answers. The chatbot is available to handle straightforward questions, and if your query requires a more detailed discussion, you can easily connect with your personal banker. With Chatter, you can access the support you need, and we, as your bank, get the opportunity to deliver exceptional assistance tailored to your requirements.

When you log in to Chatter for the first time, you'll have the opportunity to review banker profiles and choose the individual you prefer to work with. Once you've made your selection, your dedicated banker will be there to provide you with personalized one-to-one service, no matter where you are. With Chatter, you can enjoy the convenience of having a friendly and knowledgeable banker at your fingertips.

Currently, Chatter is not integrated with our online banking platform. However, we are actively working on making this feature available in the future. For now, you can access Chatter through two options:

Chatter Web Chat: If you need to reach us from a computer or a device without the Chatter app, you can easily connect with a banker through the Chatter Web Chat on our website.

Chatter Mobile App: Chatter is also available as a separate mobile app that you can install and use on most Apple or Android mobile devices. Simply download the app from the official links provided or search for "Chatter" in your app store to get started.

No, Chatter does not replace your current mobile banking app. Instead, it complements it perfectly. If you need to perform standard banking tasks like checking your balance or depositing a check, you can continue to use our mobile banking app, as it is designed for these routine transactions.

On the other hand, Chatter serves as the ideal companion when you want to connect with your personal banker for discussions about your financial goals or immediate assistance. With Chatter, you can easily tap into personalized service and expert guidance from our dedicated bankers, making it a valuable addition to our mobile banking services.

Logging into Chatter is a breeze! The first time you access Chatter, follow these simple steps:

• Select "Sign Up" on the Chatter login screen.
• Enter your name and email address.
• Create a password for your account.
• Once you've completed these steps, you're all set and ready to start using Chatter for personalized banking assistance.

Using Chatter is simple and user-friendly. Here's how you can get started:

1. Log In: Visit our website and click on the "Log In" link, or download the Chatter app from the app store on your mobile device.
2. Sign Up: Tap on the "Sign Up" tab and provide your name, and email address, and create a password to set up your Chatter account.
3. Getting Started: After signing up, you'll be introduced to Chatter and receive information about its features and our Terms & Conditions.
4. Choose Your Chatter Banker: Select your dedicated Chatter Banker from the available profiles. This banker will be your go-to person for personalized assistance.
5. Engage with Your Banker: Decide when and how you want to engage with your Chatter Banker. You can send them a quick message to introduce yourself.
6. Banker's Availability: Keep in mind that your banker will respond during business hours, ensuring you receive prompt and dedicated support.

With Chatter, you can conveniently connect with your dedicated banker and enjoy personalized banking services tailored to your needs. Get started today and experience the power of Chatter!

With Chatter, you are always connecting with a human banker, not a robot. We understand the importance of human connection when it comes to banking, and that's why Chatter provides you with direct access to real bankers who are ready to assist you.

Get advice or check things off your financial to-do list without going to the bank. Whether you need expert guidance or want to complete various banking tasks, Chatter brings your dedicated banker right to your mobile phone. Experience the convenience of personalized banking with Chatter at your fingertips!