Meet SAM, Our Super Awesome Machine
We’d like to introduce you to our newest team member… SAM. While SAM isn’t a “real person”, SAM is here to help take care of your banking needs just like the “human” team members you’ve come to know and love at Dream First Bank.
But unlike us humans, SAM never takes a vacation, never gets sick, and works around the clock and always available to help. You see SAM (which stands for Super Awesome Machine) is really an ITM - or an Interactive Teller Machine.
You can use SAM like a regular ATM to get cash, cash checks, make deposits, check balances, transfer funds, and make regular loan payments. But SAM also gives you the option to use a two-way video screen, and that’s why it’s Super Awesome.
SAM’s video chat capabilities allow you to connect with a friendly customer service team member at the bank. You can carry on a conversation just like you’re sitting with us “in person,” receive additional details about your account, and ask any questions you may need the answer to!
Where is SAM? SAM can be found at the Dream First Bank branches of Syracuse, Johnson, Ulysses, both Garden City Branches, and the Hugoton LPO. We encourage you to stop by for a visit and try the video conferencing and experience the convenience you get from SAM, our Super Awesome Machine.
Video chat with a DFB staff member is available at all locations from 8:00 am CT to 6:00 pm CT Monday-Friday and 8:00 am CT to 1:00 pm CT on Saturday.